How To Fix CRM_BSP_ERP_ORDER004 - Select the sales organization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_ERP_ORDER - Messages generated from ERP Order BSP Application

• Message number: 004

• Message text: Select the sales organization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_ERP_ORDER004 - Select the sales organization ?

  The SAP error message CRM_BSP_ERP_ORDER004 typically indicates that the system requires the user to select a sales organization when creating or processing a sales order in the CRM (Customer Relationship Management) module. This error often arises in scenarios where the sales organization is a mandatory field but has not been specified.
  Cause:
  
  Missing Sales Organization: The most common cause of this error is that the sales organization field is either left blank or not properly populated in the order creation screen.
  Configuration Issues: There may be configuration issues in the system that prevent the sales organization from being recognized or displayed.
  User Role/Authorization: The user may not have the necessary authorizations to view or select the sales organization.
  Data Inconsistencies: There could be inconsistencies in the master data related to sales organizations, such as missing entries in the relevant tables.
  
  Solution:
  
  Select Sales Organization: Ensure that you select a valid sales organization from the dropdown list in the order creation screen. This is usually a mandatory field.
  Check Configuration: Verify the configuration settings in the SAP system to ensure that sales organizations are properly defined and assigned to the relevant organizational units.
  
  Navigate to SPRO ? SAP Customizing Implementation Guide ? Sales and Distribution ? Basic Functions ? Sales Organization to check the settings.
  
  
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access and select sales organizations.
  Master Data Review: Review the master data for customers and sales organizations to ensure that they are correctly set up and linked.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order) and CRM_ORDER (CRM Order Management) to navigate through the order creation process.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any patches or updates that may address the issue.
  Documentation: Review SAP documentation or help files related to sales order processing in CRM for additional guidance on required fields and configurations.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can perform a deeper analysis of the system configuration and data.