How To Fix CRM_BSP_CUSTCHECK037 - Group &1/Pos. &2: Field &3 visible in list, in detail screen not &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_CUSTCHECK - CRM: Blueprint - Consistency Check

• Message number: 037

• Message text: Group &1/Pos. &2: Field &3 visible in list, in detail screen not &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_CUSTCHECK037 - Group &1/Pos. &2: Field &3 visible in list, in detail screen not &4 ?

  The SAP error message CRM_BSP_CUSTCHECK037 typically occurs in the context of SAP CRM (Customer Relationship Management) applications, particularly when dealing with Business Server Pages (BSP) and the visibility of fields in different contexts (like lists and detail screens).
  Cause:
  This error message indicates a discrepancy between the visibility of a field in a list view and its visibility in the detail view of a CRM application. Specifically, it means that a field is visible in the list view (Group &1, Position &2) but is not visible in the detail screen (Field &3 is visible in the list but not in the detail screen &4). This can happen due to several reasons:
  
  Configuration Issues: The field may not be configured correctly in the detail screen layout.
  Authorization Issues: The user may not have the necessary authorizations to view the field in the detail screen.
  Custom Development: If there are custom enhancements or modifications in the BSP application, they may not be consistent across different views.
  Data Model Changes: Changes in the underlying data model or business logic may lead to inconsistencies in field visibility.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Field Configuration:
  
  Go to the configuration settings for the CRM application and verify the field settings for both the list and detail views.
  Ensure that the field is set to be visible in both contexts.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to view the field in the detail screen.
  
  
  
  Inspect Custom Code:
  
  If there are any custom developments, review the code to ensure that the field visibility logic is consistent across both views.
  Look for any conditions that might be hiding the field in the detail view.
  
  
  
  Test with Different Users:
  
  Try accessing the detail screen with different user accounts to see if the issue is user-specific.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific CRM version you are using for any known issues or patches.
  
  
  
  Debugging:
  
  If you have access to the development environment, you can debug the BSP application to trace the logic that determines field visibility.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on field visibility issues in CRM.
  BSP Application Development: Familiarize yourself with BSP application development and configuration, as understanding the underlying framework can help in troubleshooting.
  CRM Customization: Review the customization options available in SAP CRM for managing field visibility and layout settings.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_BSP_CUSTCHECK037 error message.