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Message type: E = Error
Message class: CRM_BSP_CUSTCHECK - CRM: Blueprint - Consistency Check
Message number: 033
Message text: Root group &1
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CRM_BSP_CUSTCHECK033
- Root group &1 ?The SAP error message CRM_BSP_CUSTCHECK033, which indicates "Root group &1," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the configuration of business partner groups or organizational structures. This error can arise during various operations, such as when trying to create or modify business partners, or when accessing certain functionalities in the CRM system.
Cause:
- Missing or Incorrect Configuration: The root group specified in the error message may not be correctly configured in the system. This could be due to missing entries in the customizing settings or incorrect assignment of business partner groups.
- Authorization Issues: The user may not have the necessary authorizations to access or modify the specified root group.
- Data Inconsistencies: There may be inconsistencies in the data related to the business partner or organizational structure that prevent the system from processing the request.
Solution:
Check Configuration:
- Navigate to the customizing settings in SAP (transaction code SPRO).
- Verify the configuration of business partner groups and ensure that the root group specified in the error message exists and is correctly set up.
- Ensure that all necessary relationships and assignments are properly defined.
Review Authorizations:
- Check the user roles and authorizations to ensure that the user has the necessary permissions to access and modify the specified root group.
- If needed, consult with your SAP security team to adjust the user roles.
Data Consistency Check:
- Perform a data consistency check for business partners and organizational structures to identify any discrepancies.
- Use transaction codes like BP (Business Partner) to review the details of the business partner in question.
Consult SAP Notes:
- Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues related to this error.
Debugging:
- If the issue persists, consider debugging the application to identify the exact point of failure. This may require assistance from a technical consultant or developer.
Related Information:
If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.
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