How To Fix CRM_BSP_CUSTCHECK014 - Group &1/item &2: screen item must be positive

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_CUSTCHECK - CRM: Blueprint - Consistency Check

• Message number: 014

• Message text: Group &1/item &2: screen item must be positive

What causes this issue?

Field group &V1& contains an element in position &V2&.

System Response

The item must be higher than zero.

How to fix this error?

Correct the position entry.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_CUSTCHECK014 - Group &1/item &2: screen item must be positive ?

  The SAP error message CRM_BSP_CUSTCHECK014 indicates that there is an issue with the screen item in a CRM (Customer Relationship Management) application. Specifically, the error message states: "Group &1/item &2: screen item must be positive." This typically means that the system expects a positive value for a certain item in a group, but it has received a non-positive value (zero or negative).
  Cause:
  
  Invalid Input: The user may have entered a zero or negative value for a field that requires a positive integer.
  Data Configuration: There may be a configuration issue in the CRM system where the item or group settings do not allow for zero or negative values.
  Business Logic: The business logic defined in the application may enforce that certain items must always have a positive value.
  
  Solution:
  
  Check Input Values: Review the input values for the group and item specified in the error message. Ensure that all relevant fields are populated with positive values.
  Data Validation: Implement or enhance data validation checks in the application to prevent users from entering invalid values.
  Configuration Review: If you have access to the configuration settings, review the settings for the group and item to ensure they are set up correctly to accept only positive values.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the group and item in question to understand the expected values.
  Debugging: If you have access to the development environment, consider debugging the application to trace where the invalid value is being set or processed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate to the configuration or data entry screens.
  User Roles: Ensure that the user has the appropriate roles and permissions to enter data in the CRM system, as restrictions may lead to unexpected behavior.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the application behaves as expected.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.