How To Fix CRM_BSP_CUSTCHECK011 - Root group &1: group "SCGR" and group "&2" used simultaneously

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_CUSTCHECK - CRM: Blueprint - Consistency Check

• Message number: 011

• Message text: Root group &1: group "SCGR" and group "&2" used simultaneously

What causes this issue?

In root field group &V1&, field groups of type Typ SCGR (screen groups)
are included as well as non-screen groups.

System Response

Screen groups and other elements may not be mixed on one hierarchy
level.

How to fix this error?

Check the blueprint entries.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_CUSTCHECK011 - Root group &1: group "SCGR" and group "&2" used simultaneously ?

  The SAP error message CRM_BSP_CUSTCHECK011 indicates that there is a conflict in the configuration of the root group in the SAP CRM system. Specifically, it states that the root group (identified as &1) is trying to use both the group "SCGR" and another group (&2) simultaneously, which is not allowed.
  Cause:
  This error typically arises from a misconfiguration in the Business Server Pages (BSP) application or the CRM configuration settings. The root group is expected to use only one group at a time, and having multiple groups defined can lead to inconsistencies in the application behavior.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the BSP application configuration in the SAP system.
  Identify the root group and check its settings to see which groups are assigned.
  
  
  
  Remove Conflicting Group:
  
  If both "SCGR" and the other group (&2) are assigned to the same root group, you need to decide which one to keep.
  Remove the conflicting group from the root group configuration.
  
  
  
  Adjust Group Assignments:
  
  Ensure that each root group is assigned only one group to avoid this error in the future.
  If necessary, create a new root group for the additional group if both groups are needed.
  
  
  
  Transport Changes:
  
  If you are working in a development environment, ensure that the changes are transported to the quality and production environments as needed.
  
  
  
  Test the Changes:
  
  After making the necessary adjustments, test the BSP application to ensure that the error no longer occurs and that the application functions as expected.
  
  
  
  Related Information:
  
  BSP Applications: Business Server Pages are used in SAP for web-based applications. Understanding how BSP applications are structured and configured can help in troubleshooting similar issues.
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or patches related to this error.
  Documentation: Review the SAP documentation for CRM and BSP to understand the configuration settings better and best practices for managing groups and root groups.
  
  If the issue persists after following these steps, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP CRM and BSP configurations.