How To Fix CRM_BSP_CUSTCHECK011 - Root group &1: group "SCGR" and group "&2" used simultaneously

CRM_BSP_CUSTCHECK011 - Overview

• Message type: E = Error

• Message class: CRM_BSP_CUSTCHECK - CRM: Blueprint - Consistency Check

• Message number: 011

• Message text: Root group &1: group "SCGR" and group "&2" used simultaneously

What causes this issue?

In root field group &V1&, field groups of type Typ SCGR (screen groups)
are included as well as non-screen groups.

System Response

Screen groups and other elements may not be mixed on one hierarchy
level.

How to fix this error?

Check the blueprint entries.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_CUSTCHECK011 - Root group &1: group "SCGR" and group "&2" used simultaneously ?

  The SAP error message CRM_BSP_CUSTCHECK011 indicates that there is a conflict in the configuration of the root group in the SAP CRM system. Specifically, it states that the root group (identified as &1) is trying to use both the group "SCGR" and another group (&2) simultaneously, which is not allowed.
  
  Cause:
  This error typically arises from a misconfiguration in the Business Server Pages (BSP) application or the CRM configuration settings. The root group is expected to use only one group at a time, and having multiple groups defined can lead to inconsistencies in the application behavior.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the BSP application configuration in the SAP system.
  Identify the root group and check its settings to see which groups are assigned.
  
  
  
  Remove Conflicting Group:
  
  If both "SCGR" and the other group (&2) are assigned to the same root group, you need to decide which one to keep.
  Remove the