How To Fix CRM_BSP_CLM_MESSAGE003 - Call list was deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_CLM_MESSAGE - Messages for PC-UI Call List

• Message number: 003

• Message text: Call list was deactivated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_CLM_MESSAGE003 - Call list was deactivated ?

  The SAP error message CRM_BSP_CLM_MESSAGE003 indicates that a call list has been deactivated in the SAP CRM system. This can occur for various reasons, and understanding the cause and potential solutions can help you resolve the issue.
  Cause
  
  Manual Deactivation: The call list may have been manually deactivated by a user or administrator.
  Business Logic: Certain business processes or conditions may lead to the automatic deactivation of a call list.
  System Configuration: Configuration settings in the CRM system may prevent the call list from being active.
  Data Issues: There may be issues with the data associated with the call list, such as missing or incorrect information.
  
  Solution
  
  Check Call List Status: Verify the status of the call list in the CRM system. You can do this by navigating to the relevant transaction or application where the call list is managed.
  Reactivate the Call List: If the call list was deactivated manually, you can reactivate it through the appropriate transaction (e.g., using transaction code CRMD_ORDER or the relevant CRM application).
  Review Configuration: Check the configuration settings related to call lists in the CRM system. Ensure that the settings allow for the creation and activation of call lists.
  Data Validation: Ensure that all necessary data for the call list is complete and correct. Address any data issues that may be causing the deactivation.
  Consult Documentation: Refer to SAP documentation or notes related to CRM call lists for any specific instructions or known issues.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that pertain to call list management.
  SAP Notes: Search for SAP Notes related to CRM call lists and the specific error message for any patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that the user attempting to access or modify the call list has the necessary authorizations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to reactivate the call list in your SAP CRM system.