How To Fix CRM_BSP_BF_MAX_ACCES005 - Recipient data contains errors -> Sending not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_BF_MAX_ACCES - Output for Send Screen Model Access Class

• Message number: 005

• Message text: Recipient data contains errors -> Sending not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_BF_MAX_ACCES005 - Recipient data contains errors -> Sending not possible ?

  The SAP error message "CRM_BSP_BF_MAX_ACCES005 Recipient data contains errors -> Sending not possible" typically occurs in the context of SAP CRM (Customer Relationship Management) when there are issues with the recipient data during the process of sending emails or notifications. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Recipient Data: The recipient's email address or other contact information may be incorrectly formatted or missing.
  Missing Required Fields: Certain fields that are required for sending messages (like email address, name, etc.) may not be filled in.
  Data Consistency Issues: There may be inconsistencies in the data stored in the CRM system, such as duplicate entries or incorrect associations.
  Authorization Issues: The user may not have the necessary permissions to send messages to the specified recipients.
  System Configuration: There may be issues with the configuration of the email sending settings in the SAP system.
  
  Solutions:
  
  Check Recipient Data: Verify that the recipient's email address and other contact details are correctly entered and formatted. Ensure that there are no typos or missing information.
  Validate Required Fields: Ensure that all required fields for the recipient are filled out correctly. This may include checking the business partner data in the CRM system.
  Review Data Consistency: Check for any inconsistencies in the data. You may need to clean up duplicate entries or correct any incorrect associations.
  Check User Authorizations: Ensure that the user attempting to send the message has the necessary authorizations to do so. This may involve checking roles and permissions in the SAP system.
  Review System Configuration: Check the configuration settings for email sending in the SAP system. This may include SMTP settings, email server configurations, and other related parameters.
  Debugging: If the issue persists, consider using transaction codes like SLG1 (Application Log) to check for detailed error logs that can provide more insights into the problem.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Review the SAP CRM documentation for guidelines on managing recipient data and sending emails.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP Basis or CRM support team for further assistance.