How To Fix CRM_BRF_SEARCH024 - Category ID and category hierarchy ID must both be specified

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BRF_SEARCH - Search Expression: Message Class

• Message number: 024

• Message text: Category ID and category hierarchy ID must both be specified

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BRF_SEARCH024 - Category ID and category hierarchy ID must both be specified ?

  The SAP error message CRM_BRF_SEARCH024 indicates that both the Category ID and the Category Hierarchy ID must be specified when performing a search or operation related to Business Rules Framework (BRF) in SAP CRM. This error typically arises when the system expects these two parameters to be provided, but one or both are missing.
  Cause:
  
  Missing Parameters: The most common cause of this error is that either the Category ID or the Category Hierarchy ID is not being passed in the request or is left blank in the configuration.
  Incorrect Configuration: There may be an issue with the configuration of the BRF rules or the way the search is set up in the CRM system.
  Data Integrity Issues: If the data in the system is incomplete or inconsistent, it may lead to this error.
  
  Solution:
  
  Check Input Parameters: Ensure that both the Category ID and the Category Hierarchy ID are being provided in the request. If you are using a custom program or transaction, verify that these fields are populated correctly.
  Review Configuration: Go through the configuration settings in the BRF and ensure that the rules and conditions are set up correctly to require both IDs.
  Data Validation: Check the underlying data to ensure that the Category IDs and Hierarchy IDs exist and are valid. You can do this by querying the relevant tables in the SAP database.
  Debugging: If you are a developer or have access to debugging tools, you can trace the execution to see where the parameters are being set and identify why they might be missing.
  Consult Documentation: Refer to SAP documentation or notes related to BRF and CRM for any specific requirements or known issues that might relate to this error.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional context or fixes.
  BRF Configuration: Familiarize yourself with the Business Rules Framework and how it integrates with CRM to better understand the context of the error.
  Transaction Codes: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the order data and see if the category information is correctly assigned.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By ensuring that both the Category ID and Category Hierarchy ID are correctly specified and configured, you should be able to resolve the error CRM_BRF_SEARCH024.