How To Fix CRM_BRF_SEARCH020 - Parameter errors in case search call

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BRF_SEARCH - Search Expression: Message Class

• Message number: 020

• Message text: Parameter errors in case search call

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BRF_SEARCH020 - Parameter errors in case search call ?

  The SAP error message CRM_BRF_SEARCH020 typically indicates that there are parameter errors in a case search call within the SAP CRM system, particularly when using the Business Rule Framework (BRF). This error can occur due to various reasons, such as incorrect or missing parameters in the search call, or issues with the configuration of the BRF rules.
  Causes:
  
  Missing Parameters: Required parameters for the case search are not provided.
  Incorrect Parameter Values: The values provided for the parameters do not match the expected format or type.
  Configuration Issues: There may be issues with the configuration of the BRF rules or the search function itself.
  Authorization Issues: The user may not have the necessary authorizations to perform the search.
  Data Issues: The underlying data may not be in the expected state, leading to errors during the search.
  
  Solutions:
  
  Check Parameters: Review the parameters being passed in the case search call. Ensure that all required parameters are included and that they have valid values.
  Validate Data Types: Ensure that the data types of the parameters match the expected types defined in the BRF rules.
  Review BRF Configuration: Check the configuration of the BRF rules related to the case search. Ensure that they are set up correctly and that there are no errors in the rule definitions.
  Authorization Check: Verify that the user executing the search has the necessary authorizations to access the case data.
  Debugging: If possible, use debugging tools to trace the execution of the case search call and identify where the error occurs.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of CRM and BRF you are using for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  BRF Documentation: Review the official SAP documentation for the Business Rule Framework to understand how to properly configure and use it.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.