How To Fix CRM_BRF_SEARCH014 - Duplicate entries in multiple selection

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BRF_SEARCH - Search Expression: Message Class

• Message number: 014

• Message text: Duplicate entries in multiple selection

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BRF_SEARCH014 - Duplicate entries in multiple selection ?

  The SAP error message CRM_BRF_SEARCH014 indicates that there are duplicate entries in a multiple selection field within the Business Rule Framework (BRF) in SAP CRM. This error typically occurs when a user tries to execute a search or a query that involves multiple selection criteria, and the system detects that the same value has been entered more than once.
  Cause:
  
  Duplicate Entries: The most common cause is that the user has inadvertently selected the same value multiple times in a multiple selection field.
  Data Entry Error: Users may not realize they have selected the same item more than once, especially in long lists.
  Configuration Issues: In some cases, the configuration of the BRF rules or the way the selection criteria are set up may lead to this error.
  
  Solution:
  
  Check for Duplicates: Review the selection criteria you have entered. Look for any values that appear more than once and remove the duplicates.
  Clear and Re-enter: If you are unsure where the duplicates are, clear all selections and re-enter them carefully, ensuring that each value is unique.
  Validation Rules: If this is a frequent issue, consider implementing validation rules in the BRF to prevent users from selecting duplicate entries in the future.
  User Training: Provide training or guidelines for users on how to properly use multiple selection fields to avoid this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. Sometimes, SAP releases notes that address known issues or provide additional guidance.
  BRF Configuration: Review the configuration of the Business Rule Framework to ensure that it is set up correctly and that there are no underlying issues causing this error.
  Documentation: Refer to the official SAP documentation for BRF and CRM for more detailed information on handling multiple selections and error messages.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and usage of BRF in your environment.