How To Fix CRM_BRC_MESSAGES016 - Data is locked by user &1, only display is allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BRC_MESSAGES - Messages for Business Role Customizing application

• Message number: 016

• Message text: Data is locked by user &1, only display is allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BRC_MESSAGES016 - Data is locked by user &1, only display is allowed ?

  The SAP error message CRM_BRC_MESSAGES016 indicates that the data you are trying to access is currently locked by another user. This typically occurs in SAP systems when a user is editing or processing a record, preventing other users from making changes to that same record until the lock is released.
  Cause:
  
  User Lock: Another user is currently editing the data, which causes a lock on that record.
  Session Timeout: Sometimes, if a user has an open session that has not been properly closed, it may still hold a lock on the data.
  Background Jobs: A background job may be processing the data, which can also lead to a lock.
  Transaction Errors: If a transaction was not completed properly, it might leave the data in a locked state.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for the other user to finish their work and release the lock may be the simplest solution.
  Identify the Locking User: You can use transaction SM12 to view the locks in the system. This transaction allows you to see which user is holding the lock and on which object.
  
  Go to transaction SM12.
  Enter the relevant object name or leave it blank to see all locks.
  Check the list of locks and identify the user who is holding the lock.
  
  
  Contact the Locking User: If you identify the user, you can reach out to them to see if they can release the lock.
  Release the Lock: If necessary and if you have the appropriate authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may disrupt the other user's work.
  Check for Background Jobs: Use transaction SM37 to check if there are any background jobs that might be locking the data. If you find any, you may need to wait for them to complete or contact the job owner.
  Review System Logs: Check the system logs for any errors or issues that might have caused the lock to persist.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM37: To monitor background jobs.
  SM21: To check system logs for any related errors.
  
  
  User Training: Ensure that users are trained on how to properly close sessions and transactions to avoid leaving locks in the system.
  System Configuration: Review system settings related to locking mechanisms to ensure they are configured correctly.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or technical support for further investigation.