How To Fix CRM_BRC_MESSAGES009 - No search results found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BRC_MESSAGES - Messages for Business Role Customizing application

• Message number: 009

• Message text: No search results found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BRC_MESSAGES009 - No search results found ?

  The SAP error message CRM_BRC_MESSAGES009: No search results found typically occurs in the SAP Customer Relationship Management (CRM) module when a search query does not return any results. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Incorrect Search Criteria: The search parameters entered may not match any existing records in the database. This could be due to typos, incorrect values, or using filters that are too restrictive.
  
  
  Data Not Available: The data you are searching for may not exist in the system. This could be due to data not being created yet or being archived.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view certain records, leading to no results being displayed.
  
  
  System Configuration: There may be issues with the configuration of the search function or the underlying data model.
  
  
  Indexing Issues: If the database indexes are not updated or are corrupted, it may lead to search failures.
  
  
  Solutions:
  
  
  Review Search Criteria: Double-check the search parameters you are using. Ensure that they are correct and not overly restrictive. Try broadening the search criteria.
  
  
  Check Data Availability: Verify that the data you are looking for actually exists in the system. You can do this by checking the relevant tables or using different search criteria.
  
  
  Authorization Check: Ensure that the user has the necessary permissions to access the data. You may need to consult with your SAP security team to verify user roles and authorizations.
  
  
  System Configuration Review: If you suspect a configuration issue, consult with your SAP Basis or CRM functional team to review the settings related to the search functionality.
  
  
  Database Indexing: If you suspect indexing issues, you may need to rebuild the indexes or perform a database consistency check. This typically requires assistance from your SAP Basis team.
  
  
  Check for Notes and Patches: Sometimes, specific issues are documented in SAP Notes. Check the SAP Support Portal for any relevant notes or patches that may address this issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for order management or CRMD_ORDERADM_H for accessing order administration.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps taken and any relevant screenshots.
  Documentation: Review SAP documentation related to CRM search functionalities for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.