How To Fix CRM_BOL013 - Error occurred when loading root entities

CRM_BOL013 - Overview

• Message type: E = Error

• Message class: CRM_BOL - Message Class for Business Object Layer

• Message number: 013

• Message text: Error occurred when loading root entities

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BOL013 - Error occurred when loading root entities ?

  The SAP error message CRM_BOL013 indicates that there was an issue when loading root entities in the Business Object Layer (BOL) of the SAP Customer Relationship Management (CRM) system. This error can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the underlying data that the BOL is trying to access.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  
  Configuration Issues: Incorrect configuration settings in the BOL or related components can lead to this error.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may fail to load the required entities.
  Custom Code: If there are custom enhancements or modifications in the BOL layer, they may be causing the error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 to check the database tables for inconsistencies.
  Run