How To Fix CRM_BOL009 - Reading of relation &1 to object &2 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BOL - Message Class for Business Object Layer

• Message number: 009

• Message text: Reading of relation &1 to object &2 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BOL009 - Reading of relation &1 to object &2 failed ?

  The SAP error message CRM_BOL009 indicates that there was a failure in reading a relation between two objects in the Business Object Layer (BOL) of the SAP Customer Relationship Management (CRM) system. This error typically occurs when the system is unable to retrieve the relationship data due to various reasons.
  Causes:
  
  Missing or Incomplete Data: The relationship between the specified objects may not exist, or the data may be incomplete or corrupted.
  Authorization Issues: The user may not have the necessary authorizations to access the objects or their relationships.
  Configuration Issues: There may be issues with the configuration of the BOL or the specific business objects involved.
  System Performance: Performance issues or timeouts in the system can lead to failures in reading relationships.
  Custom Code: If there are custom enhancements or modifications in the BOL layer, they may be causing the error.
  
  Solutions:
  
  Check Data Integrity: Verify that the objects involved in the relationship exist and that their data is complete and correct. You can use transaction codes like CRMD_ORDER to check the relevant objects.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the objects and their relationships. You can check this using transaction SU53 after the error occurs.
  Analyze Configuration: Review the configuration settings for the BOL and the specific business objects. Ensure that the relationships are correctly defined in the system.
  Check System Performance: Monitor system performance and check for any issues that may be causing timeouts or delays in data retrieval.
  Debug Custom Code: If there are custom enhancements, debug the code to identify any issues that may be causing the error. You can use transaction SE80 or SE37 to analyze the custom logic.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE80, SE37, and SU53 for troubleshooting.
  SAP Documentation: Refer to the official SAP documentation for CRM and BOL for more detailed information on object relationships and error handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.