How To Fix CRM_BLT011 - Bulletin message is locked by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BLT - Message class for Bulletin Board

• Message number: 011

• Message text: Bulletin message is locked by &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BLT011 - Bulletin message is locked by &1 ?

  The SAP error message CRM_BLT011 indicates that a bulletin message is locked by another user or process. This typically occurs in the context of SAP Customer Relationship Management (CRM) when multiple users attempt to access or modify the same bulletin message simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently editing or has locked the bulletin message for processing.
  System Lock: The bulletin message may be locked due to a system process or transaction that is still running.
  Database Lock: There might be a database-level lock on the bulletin message, preventing other users from accessing it.
  
  Solution:
  
  
  Check Lock Entries:
  
  Use transaction code SM12 to check for lock entries. You can look for the user who has locked the bulletin message and see if it is still active.
  If the lock is no longer needed, you can delete the lock entry (if you have the necessary authorizations).
  
  
  
  Wait and Retry:
  
  If another user is editing the bulletin message, you may need to wait until they finish and release the lock. You can try again after some time.
  
  
  
  Communicate with Users:
  
  If you identify the user who has locked the bulletin message, you can communicate with them to understand if they can release the lock.
  
  
  
  Check for Background Jobs:
  
  Sometimes, background jobs may hold locks. Check transaction SM37 to see if there are any jobs running that might be causing the lock.
  
  
  
  System Restart:
  
  In rare cases, if the lock persists and cannot be resolved, a system restart may be necessary. However, this should be done with caution and typically requires coordination with your SAP Basis team.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To monitor background jobs.
  SE11: To check the database table structure if needed.
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address specific issues related to bulletin message locking.
  
  
  User Authorizations: Ensure that users have the appropriate authorizations to access and modify bulletin messages to prevent unnecessary locking.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.