How To Fix CRM_BILLPLAN802 - Error, no data transfer from BAdI method CRM_BILLPLAN_MERGE

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLPLAN - Messages for billing plan set

• Message number: 802

• Message text: Error, no data transfer from BAdI method CRM_BILLPLAN_MERGE

What causes this issue?

In the BAd method CRM_BILLING_MERGE, the system issued the error
message error_occurred.

System Response

The error is saved in the application log.
The data is not copied from the application log.

How to fix this error?

Remove the cause of the error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLPLAN802 - Error, no data transfer from BAdI method CRM_BILLPLAN_MERGE ?

  The SAP error message CRM_BILLPLAN802 indicates that there is an issue with the data transfer in the BAdI (Business Add-In) method CRM_BILLPLAN_MERGE. This error typically occurs in the context of billing plans in SAP CRM (Customer Relationship Management) when the system is unable to merge billing plan data as expected.
  Cause:
  
  Implementation Issues: The BAdI method CRM_BILLPLAN_MERGE may not be properly implemented or activated. If the implementation is missing or not correctly coded, it can lead to this error.
  Data Issues: There may be issues with the data being processed, such as missing or inconsistent data that prevents the merging of billing plans.
  Configuration Issues: Incorrect configuration settings in the billing plan or related areas can also lead to this error.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can sometimes lead to data not being transferred correctly.
  
  Solution:
  
  
  Check BAdI Implementation:
  
  Go to transaction SE18 (BAdI Definition) and check if the BAdI CRM_BILLPLAN_MERGE is implemented.
  If it is not implemented, you may need to create an implementation or activate an existing one.
  If it is implemented, review the code to ensure it is correctly handling the data transfer.
  
  
  
  Review Data:
  
  Check the data being processed for any inconsistencies or missing information. Ensure that all required fields are populated correctly.
  Validate the billing plan data in the relevant transactions to ensure that it is complete and correct.
  
  
  
  Configuration Check:
  
  Review the configuration settings related to billing plans in the SAP CRM system. Ensure that all necessary settings are correctly configured.
  Check for any recent changes in configuration that might have affected the billing plan processing.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the transaction has the necessary authorizations to access and modify billing plan data.
  You can check user roles and authorizations in transaction SU01 (User Maintenance).
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the BAdI implementation to identify where the data transfer is failing. This may require technical expertise in ABAP programming.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  BAdI (Business Add-In): A way to enhance SAP applications without modifying the original code. It allows for custom implementations to be added.
  CRM Billing Plans: These are used in SAP CRM to manage billing processes for customers, including installment payments and recurring billing.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE18 (BAdI Definition), SE19 (BAdI Implementation), and SE80 (Object Navigator) for development and debugging.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support or consult with a technical expert familiar with SAP CRM and BAdI implementations.