How To Fix CRM_BILLPLAN404 - No description available for billing plan type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLPLAN - Messages for billing plan set

• Message number: 404

• Message text: No description available for billing plan type &1

What causes this issue?

No description exists in Customizing for the billing plan type.

System Response

Further processing is not possible.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

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Contact system administration or SAP Support.
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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLPLAN404 - No description available for billing plan type &1 ?

  The SAP error message CRM_BILLPLAN404 indicates that there is no description available for the specified billing plan type in the system. This error typically arises in the context of billing plans in SAP Customer Relationship Management (CRM) when the system is unable to find the necessary configuration or data related to the billing plan type.
  Cause:
  
  Missing Configuration: The billing plan type specified in the transaction or process may not be configured correctly in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that define billing plan types.
  Authorization Issues: The user may not have the necessary authorizations to view or access the billing plan type.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for billing plans in SAP CRM. You can do this by navigating to the following path in the SAP Easy Access menu:
  
  SPRO ? SAP Reference IMG ? Customer Relationship Management ? Master Data ? Billing Plan ? Define Billing Plan Types.
  
  
  Ensure that the billing plan type you are trying to use is defined and has a description.
  
  
  
  Maintain Descriptions:
  
  If the billing plan type exists but lacks a description, you can add a description in the configuration settings.
  
  
  
  Check for Data Consistency:
  
  Use transaction codes like SE11 or SE16 to check the relevant database tables (e.g., CRMD_BILLPLAN) for the existence of the billing plan type and its description.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the billing plan type. You may need to consult with your SAP security team.
  
  
  
  Transport Issues:
  
  If the issue arose after a transport, verify that all necessary objects were included in the transport request and that they were imported correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to billing plans for any additional insights or updates that may be relevant.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to billing plans and this specific error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in billing plan processing.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.