How To Fix CRM_BILLPLAN350 - Billing plan: Time period duration is incomplete


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BILLPLAN - Messages for billing plan set

  • Message number: 350

  • Message text: Billing plan: Time period duration is incomplete

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BILLPLAN350 - Billing plan: Time period duration is incomplete ?

    The SAP error message CRM_BILLPLAN350 indicates that there is an issue with the billing plan in the system, specifically that the time period duration is incomplete. This error typically arises when the billing plan is not properly defined or when the time periods associated with the billing plan are not set up correctly.

    Cause:

    1. Incomplete Time Periods: The billing plan may have time periods that are not fully defined, meaning that the start and end dates or the duration of the billing periods are missing or incorrect.
    2. Configuration Issues: There may be issues in the configuration of the billing plan type or the related settings in the SAP system.
    3. Data Entry Errors: Incorrect or incomplete data entry when creating or modifying the billing plan can lead to this error.
    4. Missing Master Data: Required master data (like customer or material master) may not be properly maintained, leading to inconsistencies in the billing plan.

    Solution:

    1. Check Billing Plan Configuration:

      • Go to the configuration settings for billing plans in the SAP system.
      • Ensure that the billing plan type is correctly configured and that all necessary parameters are set.
    2. Review Time Periods:

      • Navigate to the billing plan in question and check the time periods defined.
      • Ensure that all time periods have valid start and end dates and that the duration is correctly specified.
    3. Correct Data Entry:

      • If the billing plan was recently created or modified, review the entries for any missing or incorrect information.
      • Make sure that all required fields are filled out correctly.
    4. Check Master Data:

      • Verify that all relevant master data (customer, material, etc.) is complete and correctly maintained.
      • Ensure that the billing plan is linked to valid master data.
    5. Testing:

      • After making corrections, test the billing plan to ensure that the error does not reoccur.

    Related Information:

    • Transaction Codes: You may use transaction codes like CRM_BILLPLAN to access billing plan details or SE11 to check the database table structure related to billing plans.
    • SAP Notes: Check SAP Notes for any known issues or patches related to billing plans and this specific error message.
    • Documentation: Refer to SAP Help documentation for detailed information on billing plan configuration and management.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM billing processes.

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