How To Fix CRM_BILLPLAN201 - Billing plan with GUID &1 not found in object buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLPLAN - Messages for billing plan set

• Message number: 201

• Message text: Billing plan with GUID &1 not found in object buffer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLPLAN201 - Billing plan with GUID &1 not found in object buffer ?

  The SAP error message CRM_BILLPLAN201 indicates that the billing plan with the specified GUID (Globally Unique Identifier) could not be found in the object buffer. This typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is trying to access a billing plan that is either not available in the buffer or has not been properly loaded.
  Causes:
  
  Object Buffer Issue: The billing plan may not be loaded into the object buffer, which can happen if the billing plan has not been accessed recently or if the buffer has been cleared.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corruption in the billing plan data.
  Authorization Issues: The user may not have the necessary authorizations to access the billing plan.
  System Configuration: There may be configuration issues in the CRM system that prevent the billing plan from being recognized.
  
  Solutions:
  
  
  Refresh the Object Buffer: 
  
  You can try to refresh the object buffer by accessing the billing plan again. This can sometimes resolve temporary issues with the buffer.
  Use transaction code SM12 to check for any locks that might be affecting the billing plan.
  
  
  
  Check Database Entries:
  
  Use transaction codes like SE16 or SE11 to check the underlying database tables (e.g., CRMD_ORDER, CRMD_BILLPLAN) for the existence of the billing plan with the specified GUID.
  Ensure that the billing plan exists and is correctly configured.
  
  
  
  Review Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to access the billing plan.
  Use transaction code SU53 to analyze any authorization issues after the error occurs.
  
  
  
  System Logs and Traces:
  
  Check the system logs (transaction SLG1) for any related error messages that might provide more context about the issue.
  You can also enable debugging or traces to gather more information about what the system is trying to do when the error occurs.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details, the GUID in question, and any relevant logs or traces.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE16 (Data Browser), SE11 (Data Dictionary), SM12 (Lock Entries), and SLG1 (Application Log) for troubleshooting.
  SAP Documentation: Review the official SAP documentation for CRM billing plans to understand their structure and how they are managed within the system.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_BILLPLAN201 error in your SAP system.