How To Fix CRM_BILLPLAN108 - Billing plan dates with billing plan GUID &1 found in database


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BILLPLAN - Messages for billing plan set

  • Message number: 108

  • Message text: Billing plan dates with billing plan GUID &1 found in database

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  • What causes this issue?

    The billing plan dates were not found for the billing plan when reading
    from the database.

    System Response

    Further processing is not possible.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    STYLE S_DOCUS1
    Contact system administration or SAP support.
    STYLE *

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BILLPLAN108 - Billing plan dates with billing plan GUID &1 found in database ?

    The SAP error message CRM_BILLPLAN108 indicates that there are billing plan dates associated with a specific billing plan GUID in the database. This error typically arises in the context of billing plans in SAP CRM (Customer Relationship Management) when there is an issue with the billing plan configuration or data integrity.

    Cause:

    1. Existing Billing Plan: The error suggests that there is an existing billing plan in the system that is conflicting with the operation you are trying to perform. This could be due to:

      • Attempting to delete or modify a billing plan that is still in use.
      • Trying to create a new billing plan with the same parameters as an existing one.
    2. Data Integrity Issues: There may be inconsistencies in the data related to billing plans, such as incorrect dates or missing information.

    3. Configuration Issues: The billing plan configuration may not be set up correctly, leading to conflicts when processing billing.

    Solution:

    1. Check Existing Billing Plans:

      • Use transaction codes like CRMD_ORDER or CRM_BILLPLAN to check for existing billing plans associated with the GUID mentioned in the error message.
      • Review the details of the billing plan to ensure it is not in use or locked.
    2. Modify or Delete:

      • If you need to modify or delete the billing plan, ensure that it is not currently being referenced by any transactions or documents.
      • If it is in use, you may need to complete or cancel the associated transactions before making changes.
    3. Data Validation:

      • Validate the data associated with the billing plan. Ensure that all required fields are filled out correctly and that there are no inconsistencies in the dates or other parameters.
    4. Consult Documentation:

      • Review SAP documentation or notes related to billing plans for any specific configurations or prerequisites that may need to be addressed.
    5. Contact Support:

      • If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message, the GUID, and any relevant details about the actions you were attempting to perform.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRM_BILLPLAN, and others that may help in managing billing plans.
    • SAP Notes: Check for any SAP Notes related to billing plans that may provide additional insights or patches for known issues.
    • User Authorization: Ensure that you have the necessary authorizations to view and modify billing plans in the system.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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