How To Fix CRM_BILLPLAN026 - Entry with logical key &1 not found in input fields

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLPLAN - Messages for billing plan set

• Message number: 026

• Message text: Entry with logical key &1 not found in input fields

What causes this issue?

An entry could not be found when reading the entry fields.

System Response

Further processing is not possible.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

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Contact system administration or SAP support.
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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLPLAN026 - Entry with logical key &1 not found in input fields ?

  The SAP error message CRM_BILLPLAN026 indicates that there is an issue with a billing plan entry in the system. Specifically, the message states that an entry with the logical key (which is represented by &1) could not be found in the input fields. This typically occurs in the context of billing or invoicing processes within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Missing Data: The logical key that the system is trying to reference does not exist in the database. This could be due to data not being created or being deleted.
  Incorrect Input: The input fields may not be populated correctly, leading to the system being unable to find the corresponding entry.
  Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between CRM and ERP), it may lead to missing entries.
  Configuration Issues: There may be configuration problems in the billing plan settings that prevent the system from recognizing the entry.
  
  Solution:
  
  Check Input Fields: Verify that the input fields are correctly populated with the necessary data. Ensure that the logical key being referenced is correct.
  Data Verification: Check the database or relevant tables to see if the entry with the specified logical key exists. If it does not, you may need to create it or restore it from a backup.
  Review Billing Plan Configuration: Ensure that the billing plan configuration is set up correctly in the system. This includes checking the settings for billing plans and related master data.
  Data Synchronization: If the issue is related to data synchronization, ensure that all systems are properly synchronized and that there are no discrepancies in the data.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it is a critical issue affecting business processes.
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes related to billing plans, such as CRM_BILLPLAN or CRM_ORDER.
  SAP Notes: Look for SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Debugging: If you have access to development tools, you can debug the process to see where the error is occurring and gather more context about the missing entry.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.