How To Fix CRM_BILLING020 - You do not have authorization to display contract account &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLING - Messages for Billing Set

• Message number: 020

• Message text: You do not have authorization to display contract account &1 (&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLING020 - You do not have authorization to display contract account &1 (&2) ?

  The SAP error message CRM_BILLING020 indicates that a user does not have the necessary authorization to display a specific contract account. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP ERP systems when a user attempts to access contract account information for which they lack the appropriate permissions.
  Cause:
  
  Authorization Issues: The user’s role or profile does not include the necessary authorizations to view the specified contract account.
  Missing Authorization Objects: The required authorization objects related to contract account display are not assigned to the user.
  Incorrect User Role Assignment: The user may not be assigned to the correct role that includes the necessary permissions for contract account access.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to analyze the authorization check. This will show which authorization object failed.
  Review the user’s roles and profiles in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorizations, you may need to modify their roles or create a new role that includes the required authorizations.
  Ensure that the role includes the relevant authorization objects, such as F_BKPF_BES (for accounting document display) or any other relevant objects related to contract accounts.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security or basis team to request the required access.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to contract accounts. Common objects include:
  
  F_BKPF_BES: Authorization for accounting documents.
  F_KNA1_APP: Customer master data authorization.
  
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  
  Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user roles and authorizations.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to grant the necessary access to the user.