How To Fix CRM_BATCH104 - Internal error when reading batch characteristics

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BATCH -

• Message number: 104

• Message text: Internal error when reading batch characteristics

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BATCH104 - Internal error when reading batch characteristics ?

  The SAP error message CRM_BATCH104, which indicates an "Internal error when reading batch characteristics," typically arises in the context of batch management within the SAP Customer Relationship Management (CRM) module. This error can occur due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the batch data or characteristics stored in the database.
  Configuration Issues: Incorrect configuration settings in batch management or related modules can lead to this error.
  Database Issues: Problems with the database, such as corruption or missing entries, can trigger this error.
  Authorization Issues: Lack of proper authorizations to access batch characteristics can also result in this error.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  Check Batch Data: Verify the integrity of the batch data in the system. Ensure that all necessary characteristics are correctly defined and populated.
  Review Configuration: Check the configuration settings for batch management in the SAP system. Ensure that all settings are correctly defined according to business requirements.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any issues. This may involve using transaction codes like SE14 (Database Utility) or SE11 (Data Dictionary).
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access batch characteristics. This can be checked in transaction SU53 or by reviewing user roles and profiles.
  SAP Notes and Patches: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches may resolve known issues.
  Debugging: If the issue persists, consider debugging the program or transaction that triggers the error to identify the root cause. This may require assistance from a technical consultant.
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user actions, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  MM03: Display Material
  MSC2N: Change Batch
  SE11: Data Dictionary
  SE14: Database Utility
  
  
  Batch Management: Understand the principles of batch management in SAP, including how batches and their characteristics are defined and managed.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the CRM_BATCH104 error in your SAP system.