How To Fix CRM_AXT_MESSAGES022 - Manually remove the deleted enhancement from the configuration

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_AXT_MESSAGES -

• Message number: 022

• Message text: Manually remove the deleted enhancement from the configuration

What causes this issue?

The deleted enhancement might be used in UI configuration.

System Response

If a UI configuration contains a deleted enhancement, then the system
might dump or raise an exception at runtime.

How to fix this error?

You have to remove the deleted enhancement from the UI configuration.
Note the field ID for field enhancements, or the component and window
name for table enhancements. In the UI configuration tool, you have to
show the technical details to see the configured field ID. For the table
enhancement, the configured component and window name are displayed by
default.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_AXT_MESSAGES022 - Manually remove the deleted enhancement from the configuration ?

  The SAP error message CRM_AXT_MESSAGES022 typically indicates that there is an issue related to enhancements in the SAP CRM system. This error occurs when a deleted enhancement is still referenced in the configuration, leading to inconsistencies.
  Cause:
  The error is caused by the following scenarios:
  
  Deleted Enhancements: An enhancement that was previously created has been deleted, but references to it still exist in the configuration settings.
  Configuration Inconsistencies: The system is trying to access or utilize an enhancement that no longer exists, which can lead to errors during runtime or configuration checks.
  
  Solution:
  To resolve the error, you need to manually remove the references to the deleted enhancement from the configuration. Here are the steps to do this:
  
  
  Identify the Enhancement: Determine which enhancement has been deleted. This may require checking the enhancement list or logs to find the specific enhancement that is causing the issue.
  
  
  Access Configuration: Go to the relevant configuration area in the SAP CRM system where the enhancement was originally set up. This could be in the Customizing (SPRO) transaction or in the specific area related to the enhancement.
  
  
  Remove References: Look for any references to the deleted enhancement and remove them. This may involve:
  
  Deleting entries in configuration tables.
  Adjusting settings in the relevant customizing transactions.
  Ensuring that no active processes or configurations are trying to call the deleted enhancement.
  
  
  
  Check for Dependencies: After removing the references, check if there are any other configurations or enhancements that depend on the deleted enhancement. Make sure to address those as well.
  
  
  Test the Configuration: Once the references have been removed, test the configuration to ensure that the error no longer appears and that the system functions as expected.
  
  
  Transport Changes: If you are working in a development environment, ensure that the changes are transported to the quality and production environments as necessary.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE80 (Object Navigator), and SE11 (Data Dictionary) to navigate through the configuration and enhancements.
  Documentation: Review SAP documentation or notes related to enhancements and configuration management for best practices and additional troubleshooting steps.
  Support: If the issue persists or if you are unsure about the changes, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP CRM.
  
  By following these steps, you should be able to resolve the CRM_AXT_MESSAGES022 error and ensure that your SAP CRM system is functioning correctly without references to deleted enhancements.