How To Fix CRM_AXT_MESSAGES018 - Session restart is required after generation; refresh the FPM page

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_AXT_MESSAGES -

• Message number: 018

• Message text: Session restart is required after generation; refresh the FPM page

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_AXT_MESSAGES018 - Session restart is required after generation; refresh the FPM page ?

  The SAP error message CRM_AXT_MESSAGES018 indicates that a session restart is required after a certain operation, typically related to the generation of a new session or changes in the configuration that necessitate a refresh of the FPM (Floorplan Manager) page. This error often occurs in SAP CRM applications that utilize the FPM framework.
  Cause:
  
  Session State Change: The error usually arises when there is a change in the session state that requires the user to refresh the page to reflect the new state.
  Configuration Changes: If there have been changes made to the application configuration or the underlying data model, the system may require a refresh to apply these changes.
  Technical Issues: Sometimes, technical issues such as network interruptions or server-side problems can lead to this error.
  
  Solution:
  
  Refresh the FPM Page: The immediate solution is to refresh the FPM page. This can typically be done by pressing F5 or using the refresh button in your browser.
  Log Out and Log In: If refreshing the page does not resolve the issue, try logging out of the SAP system and then logging back in. This can help reset the session.
  Clear Browser Cache: Sometimes, clearing the browser cache can help resolve issues related to stale data.
  Check for Configuration Changes: If you are an administrator or developer, check if there have been any recent changes to the application configuration that might require a session restart.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that might address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  Contact Support: If the problem persists, consider reaching out to SAP support for further assistance, especially if this is affecting multiple users or critical business processes.
  
  Related Information:
  
  FPM (Floorplan Manager): This is a framework used in SAP applications to create user interfaces. Understanding how FPM works can help in troubleshooting related issues.
  Session Management: Familiarize yourself with how session management works in SAP CRM, as this can provide insights into why certain operations require a session restart.
  SAP Community: Engaging with the SAP Community forums can provide additional insights and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to resolve the error and continue using the SAP application without further interruptions.