How To Fix CRM_AXT_MESSAGES009 - Session restart is required after generation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_AXT_MESSAGES -

• Message number: 009

• Message text: Session restart is required after generation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_AXT_MESSAGES009 - Session restart is required after generation ?

  The SAP error message "CRM_AXT_MESSAGES009 Session restart is required after generation" typically occurs in the SAP Customer Relationship Management (CRM) module. This message indicates that a session restart is necessary after certain changes or updates have been made, particularly after generating or modifying certain objects or configurations.
  Cause:
  
  Changes in Configuration: The error often arises after changes have been made to the system configuration, such as updates to business partner data, transaction types, or other CRM-related settings.
  Session State: The session may be in a state that does not reflect the latest changes, leading to inconsistencies or errors when trying to access certain functionalities.
  System Updates: If there have been recent updates or patches applied to the SAP system, it may require a session restart to fully integrate those changes.
  
  Solution:
  
  Restart the Session: The primary solution is to log out of the current session and log back in. This will refresh the session and apply any changes that have been made.
  
  You can do this by closing the SAP GUI and reopening it, or by using the "Log Off" option in the menu.
  
  
  Clear Cache: In some cases, clearing the cache may help. You can do this by navigating to the SAP GUI options and clearing the local cache.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may resolve underlying issues that could lead to this error.
  Consult Documentation: Review SAP notes or documentation related to the specific version of CRM you are using, as there may be specific instructions or known issues related to this error.
  Contact Support: If the issue persists after restarting the session, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to the error message. SAP frequently publishes notes that address known issues and provide solutions.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  User Permissions: Ensure that the user has the necessary permissions to perform the actions that led to the error, as permission issues can sometimes cause unexpected behavior.
  
  By following these steps, you should be able to resolve the "CRM_AXT_MESSAGES009" error and continue working in the SAP CRM environment.