How To Fix CRM_ATTR_MAIN013 - Buffer entry not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ATTR_MAIN - Message Class for attributes extension

• Message number: 013

• Message text: Buffer entry not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ATTR_MAIN013 - Buffer entry not found ?

  The SAP error message CRM_ATTR_MAIN013: Buffer entry not found typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a specific entry in the buffer that it expects to be there. This can happen for various reasons, including issues with data consistency, missing entries, or problems with the buffer itself.
  Causes:
  
  Data Inconsistency: The data in the CRM system may be inconsistent, leading to missing entries in the buffer.
  Buffer Issues: The buffer may not have been populated correctly, or it may have been cleared or invalidated.
  Configuration Issues: There may be configuration problems in the CRM system that prevent the buffer from being populated correctly.
  User Authorization: The user may not have the necessary authorizations to access certain data, leading to the error.
  System Performance: High system load or performance issues may cause delays in buffer updates.
  
  Solutions:
  
  Check Data Consistency: Verify the data in the CRM system to ensure that all necessary entries are present and consistent. You may need to run consistency checks or data validation reports.
  Repopulate the Buffer: If the buffer is empty or invalid, try to refresh or repopulate it. This can often be done by re-executing the transaction or by using specific SAP transactions designed to refresh buffers.
  Review Configuration: Check the configuration settings related to the CRM attributes and ensure that they are set up correctly. This may involve reviewing customizing settings in the SAP system.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the data. You may need to consult with your SAP security team to verify this.
  System Performance Monitoring: Monitor the system performance to identify any bottlenecks or issues that may be affecting buffer updates. Address any performance issues as necessary.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches, workarounds, or additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help in diagnosing and resolving the issue, such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.