How To Fix CRM_ARCHIVE405 - &1 &2 cannot be archived because it is used in interaction record

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 405

• Message text: &1 &2 cannot be archived because it is used in interaction record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE405 - &1 &2 cannot be archived because it is used in interaction record ?

  The SAP error message CRM_ARCHIVE405 indicates that a specific object (in this case, an interaction record) cannot be archived because it is still in use or referenced by another object. This typically occurs in the context of archiving data in SAP Customer Relationship Management (CRM) systems.
  
  Cause:
  The error occurs when you attempt to archive an interaction record that is still linked to other active records or processes. This could be due to:
  
  The interaction record is still being referenced by open transactions or documents.
  There are dependencies on the interaction record that prevent it from being archived.
  The interaction record is part of a workflow or process that has not been completed.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Dependencies: Identify any dependencies or references to the interaction record that may be preventing it from being archived. This can include checking for:
  
  Open transactions or documents that reference the interaction record.
  Workflow processes that