How To Fix CRM_ARCHIVE069 - Archiving not permitted by BAdI

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 069

• Message text: Archiving not permitted by BAdI

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE069 - Archiving not permitted by BAdI ?

  The SAP error message CRM_ARCHIVE069 indicates that archiving is not permitted due to a Business Add-In (BAdI) implementation that restricts the archiving process for certain objects in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system checks for archiving conditions and finds that the BAdI implementation has defined rules that prevent archiving for specific data.
  Cause:
  
  BAdI Implementation: The error is caused by a specific BAdI implementation that has been activated in your system. This BAdI is designed to control the archiving process and may have been customized to prevent archiving for certain objects or under certain conditions.
  Business Logic: The business logic defined in the BAdI may be set to ensure that certain data remains in the active database for business reasons, such as compliance, reporting, or data integrity.
  
  Solution:
  
  
  Review BAdI Implementation: 
  
  Check the BAdI implementation associated with the archiving process. You can do this by using transaction code SE18 (for BAdI definitions) and SE19 (for BAdI implementations).
  Look for the specific BAdI related to archiving in CRM, such as CRM_ARCHIVE or similar, and review the logic implemented there.
  
  
  
  Modify BAdI Logic: 
  
  If you have the necessary authorizations and it is appropriate for your business process, you may modify the BAdI implementation to allow archiving for the specific objects that are currently restricted.
  Ensure that any changes made are thoroughly tested in a development or quality assurance environment before being transported to production.
  
  
  
  Consult Documentation: 
  
  Review the SAP documentation related to the BAdI and archiving processes to understand the implications of any changes you make.
  Check for any notes or guidelines provided by SAP regarding the specific BAdI and its intended use.
  
  
  
  Engage with SAP Support: 
  
  If you are unsure about modifying the BAdI or if the issue persists, consider reaching out to SAP Support for assistance. They can provide guidance based on your specific system configuration and requirements.
  
  
  
  Related Information:
  
  Archiving in SAP CRM: Understand the general principles of archiving in SAP CRM, including the objects that can be archived and the processes involved.
  BAdI Documentation: Familiarize yourself with the BAdI documentation to understand how to implement and modify BAdIs effectively.
  Testing: Always perform thorough testing after making changes to BAdI implementations to ensure that the archiving process works as expected and does not negatively impact other business processes.
  
  By following these steps, you should be able to address the CRM_ARCHIVE069 error and enable archiving for the relevant objects in your SAP CRM system.