How To Fix CRM_ARCHIVE055 - Transaction &1 used in maintenance item &2 cannot be archived

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 055

• Message text: Transaction &1 used in maintenance item &2 cannot be archived

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE055 - Transaction &1 used in maintenance item &2 cannot be archived ?

  The SAP error message CRM_ARCHIVE055 indicates that a specific transaction associated with a maintenance item cannot be archived. This typically occurs in the context of archiving data in the SAP Customer Relationship Management (CRM) system, where certain conditions must be met for successful archiving.
  Cause:
  The error can be caused by several factors, including:
  
  Open Transactions: The transaction associated with the maintenance item may still be open or in use, preventing it from being archived.
  Dependencies: There may be dependencies or linked objects that are preventing the archiving process.
  Status Issues: The status of the maintenance item or transaction may not be set to a state that allows archiving.
  Configuration Settings: The archiving configuration may not be set up correctly, or there may be restrictions in place that prevent archiving of certain transactions.
  
  Solution:
  To resolve the CRM_ARCHIVE055 error, you can take the following steps:
  
  Check Transaction Status: Ensure that the transaction associated with the maintenance item is completed and not in an open or active state.
  Review Dependencies: Investigate any dependencies or linked objects that may be preventing the archiving. Ensure that all related transactions or items are also eligible for archiving.
  Change Status: If applicable, change the status of the maintenance item or transaction to a status that allows archiving.
  Archiving Object Configuration: Review the archiving object configuration in the SAP system to ensure that it is set up correctly and that there are no restrictions preventing the archiving of the specific transaction.
  Consult Documentation: Refer to SAP documentation or notes related to archiving in CRM for any specific requirements or additional troubleshooting steps.
  Use Transaction Codes: Utilize relevant transaction codes (like SARA for archiving) to check the archiving logs and get more details about the error.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to CRM archiving that may provide additional insights or fixes for known issues.
  Archiving Guidelines: Familiarize yourself with the archiving guidelines and best practices for SAP CRM to ensure compliance with archiving processes.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow the archiving process to proceed successfully.