How To Fix CRM_APPROVAL802 - Error during data transfer from BAdI method CRM_APPROVAL_MERGE

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APPROVAL -

• Message number: 802

• Message text: Error during data transfer from BAdI method CRM_APPROVAL_MERGE

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APPROVAL802 - Error during data transfer from BAdI method CRM_APPROVAL_MERGE ?

  The SAP error message CRM_APPROVAL802 typically indicates an issue during the data transfer process in the context of the Business Add-In (BAdI) method CRM_APPROVAL_MERGE. This error can occur in various scenarios, particularly when dealing with approval processes in SAP Customer Relationship Management (CRM).
  Cause
  The error can be caused by several factors, including:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the approval documents being processed.
  Implementation Issues: If the BAdI method CRM_APPROVAL_MERGE has been implemented incorrectly or if there are issues in the custom code, it can lead to this error.
  Configuration Issues: Incorrect configuration settings in the CRM system related to approval processes can also trigger this error.
  Authorization Issues: Lack of proper authorizations for the user executing the approval process can lead to failures in data transfer.
  
  Solution
  To resolve the CRM_APPROVAL802 error, you can take the following steps:
  
  Check Data Consistency: Verify the data being processed for any inconsistencies or missing fields. Ensure that all required fields are populated correctly.
  Review BAdI Implementation: If you have custom implementations of the CRM_APPROVAL_MERGE method, review the code for any logical errors or exceptions that may be causing the failure.
  Debugging: Use the SAP debugger to trace the execution of the BAdI method and identify the exact point of failure. This can provide insights into what data is causing the issue.
  Check Configuration: Review the configuration settings related to the approval process in your CRM system. Ensure that all necessary settings are correctly configured.
  Authorization Check: Ensure that the user executing the process has the necessary authorizations to perform the approval actions.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information
  
  BAdI Documentation: Review the official SAP documentation for the CRM_APPROVAL_MERGE BAdI to understand its purpose and expected behavior.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE18 (for BAdI definitions) and SE19 (for BAdI implementations) to help in troubleshooting.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.