How To Fix CRM_APPROVAL207 - Error while inserting approval with GUID &1 into object buffer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_APPROVAL -

  • Message number: 207

  • Message text: Error while inserting approval with GUID &1 into object buffer

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_APPROVAL207 - Error while inserting approval with GUID &1 into object buffer ?

    The SAP error message CRM_APPROVAL207 indicates that there was an issue while trying to insert an approval with a specific GUID into the object buffer. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are problems related to the approval process.

    Causes:

    1. Object Buffer Issues: The object buffer may be full or not functioning correctly, preventing new entries from being added.
    2. Data Consistency: There may be inconsistencies in the data being processed, such as missing or incorrect information related to the approval.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the action related to the approval.
    4. System Configuration: There may be configuration issues in the CRM system that affect the approval process.
    5. Database Locking: The object might be locked by another process, preventing the insertion of the new approval.

    Solutions:

    1. Check Object Buffer: Monitor the object buffer to ensure it is not full. You can use transaction codes like SM12 to check for locks and SM21 for system logs.
    2. Data Validation: Ensure that all required fields and data for the approval are correctly filled out and valid.
    3. Authorization Check: Verify that the user has the necessary authorizations to perform the approval action. This can be checked in transaction SU53 after the error occurs.
    4. System Configuration Review: Review the configuration settings related to the approval process in the CRM system. Ensure that all necessary settings are correctly configured.
    5. Database Locks: Check for any database locks that might be preventing the insertion. You can use transaction SM12 to identify and resolve any locks.
    6. Reprocessing: If the error is transient, try to reprocess the approval after a short period.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing CRM orders and approvals.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches and updates.
    • Logs and Traces: Utilize transaction SLG1 to check application logs for more detailed error messages that can provide additional context for troubleshooting.

    If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis or CRM support team for further investigation and resolution.

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