How To Fix CRM_APPROVAL026 - Entry with logical key &1 not found in input fields

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APPROVAL -

• Message number: 026

• Message text: Entry with logical key &1 not found in input fields

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APPROVAL026 - Entry with logical key &1 not found in input fields ?

  The SAP error message CRM_APPROVAL026 indicates that there is an issue with finding an entry in the input fields based on the logical key provided. This typically occurs in the context of CRM (Customer Relationship Management) workflows or approval processes where the system is trying to access a specific record but cannot find it.
  Cause:
  
  Missing Data: The entry with the specified logical key does not exist in the database. This could be due to data not being created, deleted, or not being properly transferred.
  Incorrect Logical Key: The logical key being used to search for the entry may be incorrect or malformed.
  Authorization Issues: The user may not have the necessary permissions to view the entry, leading to the system not being able to find it.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues causing the data to be out of sync.
  Configuration Issues: There may be configuration problems in the CRM system that prevent the proper retrieval of the entry.
  
  Solution:
  
  Verify the Logical Key: Check the logical key being used in the transaction. Ensure that it is correct and corresponds to an existing entry in the database.
  Check Data Existence: Use transaction codes like SE16 or SE11 to check if the entry exists in the relevant database table. If it does not exist, you may need to create it or investigate why it was deleted.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data. You can check this using transaction SU53 to see if there are any authorization issues.
  Data Synchronization: If the system is integrated with other systems, check for any synchronization issues. Ensure that data is being properly transferred and updated across systems.
  Consult Configuration: Review the configuration settings in the CRM system to ensure that everything is set up correctly. This may involve checking the customizing settings related to approval processes.
  Debugging: If the issue persists, consider debugging the process to identify where the failure occurs. This may require technical expertise.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and SU53 (Authorization Check).
  SAP Notes: Check the SAP Support Portal for any notes related to this error message. There may be specific patches or updates that address this issue.
  Documentation: Review the SAP documentation for CRM approval processes to understand the expected behavior and configuration settings.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_APPROVAL026 error message.