How To Fix CRM_APPOINTMENT068 - Date &1 must be after date &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_APPOINTMENT - Appointment Set Messages

  • Message number: 068

  • Message text: Date &1 must be after date &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_APPOINTMENT068 - Date &1 must be after date &2 ?

    The SAP error message CRM_APPOINTMENT068 indicates that there is a date validation issue in the context of creating or modifying an appointment in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the date specified (Date &1) must be after another date (Date &2). This typically occurs when the start date of an appointment is set to a date that is earlier than the end date or another related date.

    Cause:

    1. Incorrect Date Entry: The user may have entered the start date of the appointment incorrectly, making it earlier than the end date or another related date.
    2. System Configuration: There may be specific business rules or configurations in the system that enforce date constraints.
    3. Data Migration Issues: If data was migrated from another system, there may be inconsistencies in date formats or values.

    Solution:

    1. Check Date Entries: Review the dates entered for the appointment. Ensure that the start date is indeed before the end date. Adjust the dates accordingly.
    2. Validation Rules: If there are specific business rules configured in the system, ensure that you are adhering to those rules when entering dates.
    3. User Training: If users frequently encounter this error, consider providing training on how to correctly enter appointment dates.
    4. Debugging: If the issue persists and seems to be a system error, consider debugging the transaction or checking for any custom code that might be affecting date validation.
    5. Consult Documentation: Refer to SAP documentation or help resources for any additional context or specific configurations that might be relevant to your organization.

    Related Information:

    • Transaction Codes: The error may occur in various transaction codes related to CRM appointments, such as CRMD_ORDER or CRMD_ORDERADM_H.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the problem cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    By ensuring that the dates are entered correctly and conform to the system's requirements, you should be able to resolve the CRM_APPOINTMENT068 error.

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