How To Fix CRM_APPOINTMENT065 - Last possible delivery data must be after the requested delivery date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APPOINTMENT - Appointment Set Messages

• Message number: 065

• Message text: Last possible delivery data must be after the requested delivery date

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APPOINTMENT065 - Last possible delivery data must be after the requested delivery date ?

  The SAP error message CRM_APPOINTMENT065 indicates that there is a conflict between the requested delivery date and the last possible delivery date in a CRM appointment or order. Specifically, the last possible delivery date must be later than the requested delivery date, and when this condition is not met, the system generates this error.
  Cause:
  
  Date Configuration: The requested delivery date is set later than the last possible delivery date. This can happen due to incorrect date entries or misconfigurations in the system.
  Business Rules: There may be business rules or constraints that dictate the relationship between these two dates, and the current configuration does not satisfy those rules.
  Data Entry Error: A user may have inadvertently entered the dates incorrectly during the creation or modification of the appointment or order.
  
  Solution:
  
  Check Dates: Review the requested delivery date and the last possible delivery date in the appointment or order. Ensure that the last possible delivery date is set to a date that is after the requested delivery date.
  Adjust Dates: If the last possible delivery date is incorrect, adjust it to a later date that satisfies the requirement.
  Review Configuration: If this issue occurs frequently, review the configuration settings related to delivery dates in the CRM system to ensure they align with business processes.
  User Training: Provide training to users on how to correctly enter and manage delivery dates to prevent future occurrences of this error.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing delivery dates in CRM.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_APPOINTMENT to access and modify the relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context or fixes.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that the delivery dates are configured correctly in your SAP CRM system.