How To Fix CRM_APPOINTMENT059 - Requested end date must be later than requested start date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APPOINTMENT - Appointment Set Messages

• Message number: 059

• Message text: Requested end date must be later than requested start date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APPOINTMENT059 - Requested end date must be later than requested start date ?

  The SAP error message CRM_APPOINTMENT059 indicates that there is an issue with the dates specified for an appointment in the CRM system. Specifically, the error states that the requested end date must be later than the requested start date. This is a common validation error that occurs when the user tries to create or modify an appointment with invalid date parameters.
  Cause:
  
  Incorrect Date Input: The most common cause is that the user has entered the end date as the same as or earlier than the start date.
  Time Zone Issues: If the system is set to different time zones, the end date might appear to be earlier than the start date due to time zone differences.
  System Configuration: There might be specific configurations or custom validations in the system that enforce this rule more strictly.
  
  Solution:
  
  Check Date Inputs: Review the start and end dates entered for the appointment. Ensure that the end date is indeed later than the start date.
  Adjust Time: If the start and end dates are on the same day, ensure that the end time is later than the start time.
  Time Zone Settings: Verify the time zone settings for both the user and the system. Make sure that the dates and times are being interpreted correctly.
  Validation Logic: If you have access to the backend or configuration settings, check if there are any custom validations that might be affecting the date logic.
  User Training: If this is a recurring issue, consider providing training or documentation to users on how to correctly input appointment dates.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM appointments for more details on date handling and validation rules.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to date handling in CRM.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the error and successfully create or modify the appointment in the SAP CRM system.