How To Fix CRM_APPOINTMENT007 - Date type-specific Customizing is missing for recurring type &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_APPOINTMENT - Appointment Set Messages

  • Message number: 007

  • Message text: Date type-specific Customizing is missing for recurring type &1

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_APPOINTMENT007 - Date type-specific Customizing is missing for recurring type &1 ?

    The SAP error message CRM_APPOINTMENT007 indicates that there is a missing date type-specific customizing for a recurring appointment type in the SAP CRM system. This error typically arises when the system is unable to find the necessary configuration for handling recurring appointments based on the specified type.

    Cause:

    The error is caused by the absence of the required customizing settings for the specific recurring appointment type in the system. This can happen due to:

    • Missing configuration in the Customizing settings for the appointment types.
    • Incorrect or incomplete setup of the date types in the CRM system.
    • Changes in the system that have not been properly reflected in the customizing settings.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Customizing Settings:

      • Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
      • Navigate to the following path:
        Customer Relationship Management -> Basic Functions -> Appointment Management -> Define Date Types
      • Ensure that the date type for the recurring appointment type specified in the error message is defined and properly configured.
    2. Define Missing Date Types:

      • If the required date type is missing, you will need to create it. Make sure to define all necessary attributes and settings for the new date type.
    3. Review Appointment Type Configuration:

      • Check the configuration for the specific appointment type that is causing the error. Ensure that it is correctly linked to the appropriate date type.
    4. Transport Requests:

      • If the changes are made in a development environment, ensure that they are transported to the quality and production environments as needed.
    5. Testing:

      • After making the necessary changes, test the creation of recurring appointments to ensure that the error no longer occurs.

    Related Information:

    • Transaction Codes:

      • SPRO: Access the Customizing Implementation Guide.
      • CRMD_ORDER: Access the CRM Order Management area where appointments can be created and managed.
    • Documentation:

      • Refer to SAP Help documentation for detailed information on appointment management and date type configuration.
    • Support:

      • If the issue persists after checking the customizing settings, consider reaching out to SAP support or consulting with a functional consultant who specializes in SAP CRM.

    By following these steps, you should be able to resolve the CRM_APPOINTMENT007 error and ensure that your recurring appointment types are properly configured in the system.

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