How To Fix CRM_APO_I301 - Delivery confirmation returned with pick order rejection

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APO_I - Messages for APO_I

• Message number: 301

• Message text: Delivery confirmation returned with pick order rejection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APO_I301 - Delivery confirmation returned with pick order rejection ?

  The SAP error message "CRM_APO_I301 Delivery confirmation returned with pick order rejection" typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with the delivery confirmation process related to pick orders. This error indicates that the system received a confirmation for a delivery, but the associated pick order was rejected for some reason.
  Causes:
  
  Inventory Issues: The requested quantity for the delivery may not be available in stock, leading to a rejection of the pick order.
  Pick Order Status: The pick order may be in a status that does not allow for confirmation (e.g., already completed or canceled).
  Configuration Issues: There may be configuration settings in the APO or CRM system that are not aligned, causing the rejection.
  Data Inconsistencies: There could be inconsistencies in the data between the CRM and APO systems, such as mismatched delivery quantities or incorrect item details.
  User Authorization: The user attempting to confirm the delivery may not have the necessary authorizations to perform the action.
  
  Solutions:
  
  Check Inventory Levels: Verify that the required stock is available for the items in the delivery. If not, adjust the inventory or the delivery quantity accordingly.
  Review Pick Order Status: Check the status of the pick order in the system. If it is not in a valid state for confirmation, you may need to adjust the order or create a new one.
  Configuration Review: Review the configuration settings in both the CRM and APO systems to ensure they are correctly set up for delivery confirmations and pick orders.
  Data Consistency Check: Perform a data consistency check between the CRM and APO systems to identify any discrepancies. Correct any mismatched data.
  User Authorization: Ensure that the user has the necessary permissions to confirm deliveries. If not, update the user roles or permissions as needed.
  Error Logs: Check the error logs for more detailed information about the rejection. This can provide insights into the specific cause of the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/SDP for checking the delivery and pick order status.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address known issues.
  Documentation: Review SAP documentation for both CRM and APO to understand the integration points and processes involved in delivery confirmations.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps taken to troubleshoot.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.