How To Fix CRM_APO_CONTRACTS006 - Item &1: Material missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APO_CONTRACTS - Upload Purchase Contracts and Scheduling Agreemts CRM -> APO

• Message number: 006

• Message text: Item &1: Material missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APO_CONTRACTS006 - Item &1: Material missing ?

  The SAP error message CRM_APO_CONTRACTS006 with the description "Item &1: Material missing" typically occurs in the context of SAP CRM (Customer Relationship Management) and its integration with SAP APO (Advanced Planning and Optimization). This error indicates that a specific item in a contract or order is missing a material number, which is essential for processing the transaction.
  Cause:
  
  Missing Material Master Data: The material number for the item in question may not exist in the material master data.
  Incorrect Item Configuration: The item may not be properly configured in the contract or order, leading to the absence of a material number.
  Data Transfer Issues: If the data is being transferred from another system (like SAP ERP), there may have been an issue during the transfer that resulted in missing material information.
  Inconsistent Data: There may be inconsistencies in the data between the CRM and APO systems, especially if they are not properly synchronized.
  
  Solution:
  
  Check Material Master: Verify that the material number exists in the material master. You can do this by using transaction code MM03 to display the material and ensure it is active and correctly set up.
  Review Item Configuration: Go to the contract or order where the error occurred and check the item configuration. Ensure that the material number is correctly assigned to the item.
  Data Synchronization: If the data is being transferred from another system, check the data transfer logs for any errors or issues. Ensure that the integration between systems is functioning correctly.
  Recreate the Item: If the item is incorrectly configured, you may need to delete and recreate the item in the contract or order with the correct material number.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VA03 (Display Sales Order), and CRM Order Management transactions.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for notes in the SAP Support Portal.
  Integration Settings: Review the integration settings between SAP CRM and SAP APO to ensure that they are correctly configured for data exchange.
  User Authorizations: Ensure that the user has the necessary authorizations to view and edit material master data and contracts.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.