How To Fix CRM_APO509 - Transaction &1 item &2 was already (partly) delivered. No update possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_APO - Dates

  • Message number: 509

  • Message text: Transaction &1 item &2 was already (partly) delivered. No update possible

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_APO509 - Transaction &1 item &2 was already (partly) delivered. No update possible ?

    The SAP error message CRM_APO509 indicates that a transaction item has already been delivered, either fully or partially, and therefore cannot be updated. This error typically occurs in the context of SAP Customer Relationship Management (CRM) and Advanced Planning and Optimization (APO) when trying to modify a transaction that has already been processed in terms of delivery.

    Cause:

    1. Partial or Full Delivery: The most common cause of this error is that the item in question has already been delivered, either completely or partially. This means that the system has recorded that goods have been shipped or services have been rendered, and as a result, the transaction is locked for further updates.
    2. Status of the Transaction: The status of the transaction may not allow for changes. For example, if the transaction is in a status that indicates it has been completed or closed, updates will not be permitted.
    3. Data Consistency: The system enforces data consistency rules to prevent changes that could lead to discrepancies in inventory, billing, or other related processes.

    Solution:

    1. Check Delivery Status: Review the delivery status of the transaction item. If it has been delivered, you may need to create a new transaction or adjust the existing one through a different process (e.g., returns, adjustments).
    2. Review Transaction Status: Check the status of the transaction in the system. If it is marked as completed or closed, you may need to follow the appropriate procedures to reopen or adjust the transaction.
    3. Use Correct Transaction Codes: Ensure that you are using the correct transaction codes for the actions you are trying to perform. If you need to make changes to a delivered item, you may need to use specific transaction codes designed for that purpose.
    4. Consult Documentation: Refer to SAP documentation or help resources for guidance on how to handle delivered items and the specific processes for making adjustments.
    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific system configuration and business processes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM and APO that pertain to delivery processing, such as VL03N (Display Outbound Delivery) or VA03 (Display Sales Order).
    • SAP Notes: Check for any SAP Notes related to the error message CRM_APO509 for potential patches or updates that may address the issue.
    • User Permissions: Ensure that you have the necessary permissions to make changes to the transaction. Sometimes, user roles can restrict the ability to update certain records.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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