How To Fix CRM_APO015 - Transaction terminated due to error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APO - Dates

• Message number: 015

• Message text: Transaction terminated due to error

What causes this issue?

When checking the queues for data transfer to the APO System, at least
one incorrect entry was found. This means that some of the data could
not be successfully transferred to the APO System.

System Response

The integration model cannot be set to active.

How to fix this error?

Check the queues in the qRFC monitor (SMQ1) and remove the cause of the
error. Restart the activity afterwards.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APO015 - Transaction terminated due to error ?

  The SAP error message CRM_APO015, which indicates that a transaction has been terminated due to an error, can arise from various issues within the SAP system, particularly in the context of SAP Customer Relationship Management (CRM) and Advanced Planning and Optimization (APO). Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the CRM or APO modules can lead to transaction failures.
  Authorization Problems: The user may not have the necessary authorizations to perform the transaction.
  System Performance: High system load or performance issues can cause transactions to time out or fail.
  Custom Code Errors: If there are custom enhancements or modifications in the system, errors in the code can lead to transaction termination.
  Integration Issues: Problems with integration between CRM and other SAP modules or external systems can also cause this error.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and short dump analysis (transaction ST22) to identify the specific error details and root cause.
  Data Validation: Ensure that all required data is present and correctly formatted. Validate the data being processed in the transaction.
  Configuration Review: Check the configuration settings in both CRM and APO to ensure they are set up correctly.
  User Authorizations: Verify that the user has the necessary authorizations to execute the transaction. Use transaction SU53 to analyze authorization issues.
  Performance Monitoring: Monitor system performance and check for any bottlenecks. Consider optimizing the system or increasing resources if necessary.
  Debugging: If custom code is involved, use the debugger to step through the code and identify where the error occurs.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), ST22 (Dump Analysis), and SU53 (Authorization Check).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation for CRM and APO for best practices and troubleshooting guidelines.
  
  By following these steps, you should be able to diagnose and resolve the CRM_APO015 error effectively.