How To Fix CRM_ACTIVITY_ODATA018 - Transaction type is inactive. Please activate the same in Customizing.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_ODATA - Messages for OData services for Activity

• Message number: 018

• Message text: Transaction type is inactive. Please activate the same in Customizing.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_ODATA018 - Transaction type is inactive. Please activate the same in Customizing. ?

  The SAP error message CRM_ACTIVITY_ODATA018 indicates that a specific transaction type in the SAP CRM system is inactive. This error typically arises when you attempt to perform an operation related to activities (like creating or updating an activity) using a transaction type that has not been activated in the system's customizing settings.
  Cause:
  The primary cause of this error is that the transaction type you are trying to use is not active in the system. This can happen for several reasons:
  
  The transaction type was never activated.
  The transaction type was deactivated during system maintenance or configuration changes.
  There may be a mismatch between the transaction type being used in the OData service and the transaction types that are active in the system.
  
  Solution:
  To resolve this error, you need to activate the relevant transaction type in the SAP CRM customizing settings. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to the customizing transaction by entering SPRO in the command field and pressing Enter.
  
  
  
  Find the Relevant Configuration:
  
  In the SAP Reference IMG, navigate to:
  Customer Relationship Management -> Basic Functions -> Activity Management -> Define Transaction Types
  
  Alternatively, you can search for "Define Transaction Types" in the IMG.
  
  
  
  Check Transaction Types:
  
  In the "Define Transaction Types" section, you will see a list of transaction types.
  Look for the transaction type that corresponds to the one mentioned in the error message.
  
  
  
  Activate the Transaction Type:
  
  If the transaction type is inactive, select it and activate it.
  Ensure that all necessary settings for the transaction type are correctly configured.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Functionality:
  
  Go back to the application or OData service where you encountered the error and try to perform the operation again.
  
  
  
  Related Information:
  
  Transaction Types: Transaction types in SAP CRM define the behavior and characteristics of activities. Each transaction type can have specific settings related to status, processing, and integration with other components.
  OData Services: If you are using OData services, ensure that the service is correctly configured to use the active transaction types.
  Authorization: Ensure that you have the necessary authorizations to make changes in the customizing settings.
  Documentation: Refer to SAP Help documentation for more details on configuring transaction types and their implications on activity management.
  
  If the issue persists after following these steps, consider checking for any additional configuration or consulting with your SAP Basis or CRM functional team for further assistance.