How To Fix CRM_ACTIVITY_ODATA013 - Value of key attribute in request is not the same as in resource

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_ODATA - Messages for OData services for Activity

• Message number: 013

• Message text: Value of key attribute in request is not the same as in resource

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_ODATA013 - Value of key attribute in request is not the same as in resource ?

  The SAP error message CRM_ACTIVITY_ODATA013 indicates that there is a mismatch between the key attribute value provided in the OData request and the value that is expected for the resource being accessed. This typically occurs when you are trying to update or retrieve a resource (like an activity) using an OData service, and the key attribute (usually an ID or unique identifier) does not match the expected value in the backend system.
  Cause:
  
  Incorrect Key Value: The key value provided in the OData request does not match the key value of the resource in the SAP system.
  Resource Not Found: The resource you are trying to access may not exist, or it may have been deleted or modified.
  Data Synchronization Issues: There may be issues with data synchronization between the frontend application and the backend SAP system.
  Incorrect URL: The URL used in the OData request may be incorrect, leading to a mismatch in the expected key.
  
  Solution:
  
  Verify Key Values: Check the key attribute value in your OData request and ensure it matches the expected value in the SAP system. You can do this by querying the resource directly using the correct key.
  Check Resource Existence: Ensure that the resource you are trying to access actually exists in the SAP system. You can do this by using a GET request to retrieve the resource.
  Correct the OData Request: If the key value is incorrect, update your OData request with the correct key value.
  Review OData Service Configuration: Ensure that the OData service is correctly configured and that the entity set is properly defined in the service metadata.
  Check for Data Consistency: If you suspect data synchronization issues, check the data consistency between the frontend and backend systems.
  Debugging: If you have access to the backend, you can enable debugging to trace the request and see where the mismatch occurs.
  
  Related Information:
  
  OData Protocol: Understanding the OData protocol and how it handles entity keys can help in troubleshooting such issues.
  SAP Documentation: Refer to SAP's official documentation for OData services and CRM activities for more detailed information on how to structure requests and handle errors.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ACTIVITY_ODATA013 error.