How To Fix CRM_ACTIVITY_I101 - Item &1: Only products which are requested can be copied

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_I - Messages for the Activity Jounral Reporting

• Message number: 101

• Message text: Item &1: Only products which are requested can be copied

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_I101 - Item &1: Only products which are requested can be copied ?

  The SAP error message CRM_ACTIVITY_I101 ("Item &1: Only products which are requested can be copied") typically occurs in the context of CRM activities when there is an attempt to copy an item that is not in a requested status. This error is often related to the copying of items from one activity to another, such as when creating follow-up activities or copying items from a sales order or opportunity.
  Cause:
  The error is triggered when:
  
  The item you are trying to copy is not marked as "requested" in the system.
  The item may be in a different status (e.g., completed, canceled, etc.) that does not allow it to be copied.
  There may be configuration settings in the CRM system that restrict copying of certain item types or statuses.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Item Status: Verify the status of the item you are trying to copy. Ensure that it is marked as "requested" or in a status that allows copying.
  
  
  Review Activity Configuration: Check the configuration settings in the CRM system to ensure that the item type you are trying to copy is allowed to be copied. This may involve reviewing the customizing settings in the SAP system.
  
  
  Modify the Item: If possible, change the status of the item to "requested" or create a new item that meets the criteria for copying.
  
  
  Consult Documentation: Review SAP documentation or help resources related to CRM activities and item copying to understand any specific requirements or restrictions.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you manage activities and items (e.g., CRMD_ORDER, CRMD_ORDERADM_H).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform the copy operation, as restrictions may also lead to this error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.