How To Fix CRM_ACTIVITY_I077 - Saved item &1 of a released template cannot be deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ACTIVITY_I - Messages for the Activity Jounral Reporting

  • Message number: 077

  • Message text: Saved item &1 of a released template cannot be deleted

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ACTIVITY_I077 - Saved item &1 of a released template cannot be deleted ?
    The SAP error message CRM_ACTIVITY_I077 indicates that you are trying to delete a saved item (activity) that is based on a released template, which is not allowed. This is a common issue in SAP CRM when dealing with activities that are linked to templates that have already been released.
    
    Cause: The primary cause of this error is that the activity you are attempting to delete is associated with a template that has been released. In SAP CRM, once a template is released, certain restrictions are placed on the activities created from that template to maintain data integrity and consistency. Deleting such activities is not permitted to prevent potential issues with the template's usage.
    Solution: To resolve this error, you can consider the following approaches: Check Template Status: Verify the status of the template associated with the activity. If the template is released, you may need to create a new activity based on a different (non-released)

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