How To Fix CRM_ACTIVITY_I071 - Template type &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_I - Messages for the Activity Jounral Reporting

• Message number: 071

• Message text: Template type &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_I071 - Template type &1 not found ?

  The SAP error message CRM_ACTIVITY_I071: Template type &1 not found typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a specified template type for activities. This can happen for various reasons, such as configuration issues, missing entries in the database, or incorrect settings.
  Causes:
  
  Missing Template Type: The specified template type does not exist in the system. This could be due to a configuration oversight or deletion of the template.
  Incorrect Configuration: The system may not be properly configured to recognize the template type, possibly due to missing customizing settings.
  Authorization Issues: The user may not have the necessary authorizations to access the template type.
  Transport Issues: If the template was recently transported from another system, it may not have been included or activated properly.
  
  Solutions:
  
  
  Check Template Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate to the relevant section for activity management and check if the template type is defined correctly.
  Ensure that the template type exists and is active.
  
  
  
  Create or Restore Template:
  
  If the template type is missing, you may need to create it. This can be done in the customizing settings.
  If it was deleted accidentally, you may need to restore it from a backup or transport request.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the template type. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included and activated in the target system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM activity management for any specific instructions or known issues regarding template types.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO (Customizing)
  SU53 (Authorization Check)
  SE80 (Object Navigator)
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for CRM activity management to understand how template types are used and configured.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.