How To Fix CRM_ACTIVITY_I048 - Combination request and return are not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_I - Messages for the Activity Jounral Reporting

• Message number: 048

• Message text: Combination request and return are not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_I048 - Combination request and return are not supported ?

  The SAP error message CRM_ACTIVITY_I048 indicates that there is an issue with the combination of request and return activities in the CRM system. This error typically arises when a user attempts to create or process a combination of activities that are not supported by the system.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Incompatible Activity Types: The system does not support the combination of the specific request and return activity types you are trying to use. For example, certain activities may be designated for requests only, while others may be for returns.
  
  Configuration Issues: There may be configuration settings in the CRM system that restrict the combination of these activities.
  Business Process Restrictions: The business processes defined in the system may not allow for the combination of request and return activities.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Activity Types: Review the activity types you are trying to