How To Fix CRM_ACTIVITY_I035 - Saving of structure &1 failed; check that you have correct authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_I - Messages for the Activity Jounral Reporting

• Message number: 035

• Message text: Saving of structure &1 failed; check that you have correct authorization

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_I035 - Saving of structure &1 failed; check that you have correct authorization ?

  The SAP error message CRM_ACTIVITY_I035 indicates that there was a failure in saving a structure (usually related to CRM activities) due to authorization issues. This error typically arises when a user does not have the necessary permissions to perform the action they are attempting.
  Cause:
  
  Authorization Issues: The most common cause of this error is that the user does not have the required authorizations to save the specific structure or object in the CRM system.
  Role Configuration: The roles assigned to the user may not include the necessary authorizations for the specific transaction or object.
  Missing Authorization Objects: The authorization objects required for the action may not be included in the user's profile.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check which authorization checks failed. This will provide insight into what specific authorizations are missing.
  Review the user's roles and profiles in transaction SU01 (User Maintenance) to ensure they have the necessary permissions.
  
  
  
  Adjust Roles:
  
  If the user lacks the required authorizations, you may need to adjust their roles. This can be done by:
  
  Adding the necessary authorization objects to the user's role.
  Creating a new role that includes the required permissions.
  
  
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user roles, contact your SAP security team or administrator. Provide them with the details from the SU53 report to help them understand what needs to be adjusted.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations, have the user attempt to save the structure again to verify that the issue has been resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to CRM activities include CRM_ACTIVITY, CRM_ORDER, and others depending on the specific action being performed.
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance (for role adjustments)
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user roles and authorizations.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the CRM_ACTIVITY_I035 error.