How To Fix CRM_ACTIVITY_I005 - Enter the template description

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_I - Messages for the Activity Jounral Reporting

• Message number: 005

• Message text: Enter the template description

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_I005 - Enter the template description ?

  The SAP error message CRM_ACTIVITY_I005, which states "Enter the template description," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or modify an activity template without providing a required description.
  Cause:
  The error is triggered because the system requires a description for the activity template, and it has not been filled in. This is a mandatory field that must be completed to ensure that the template can be properly identified and utilized within the system.
  Solution:
  To resolve this error, follow these steps:
  
  
  Access the Activity Template Creation/Modification Screen:
  
  Navigate to the screen where you are creating or editing the activity template.
  
  
  
  Locate the Template Description Field:
  
  Find the field labeled "Template Description" or similar.
  
  
  
  Enter a Valid Description:
  
  Input a meaningful description for the activity template. This should be a concise and clear description that reflects the purpose of the template.
  
  
  
  Save the Changes:
  
  After entering the description, save the changes to the template. This should resolve the error.
  
  
  
  Validation:
  
  If the error persists, double-check that you have filled in all required fields and that there are no additional validation rules that might be causing the issue.
  
  
  
  Related Information:
  
  Field Requirements: In SAP CRM, certain fields are marked as mandatory. Always ensure that you are aware of which fields are required when creating or modifying records.
  User Permissions: Ensure that you have the necessary permissions to create or modify activity templates. Lack of permissions can sometimes lead to unexpected errors.
  SAP Notes and Documentation: If you continue to experience issues, consider checking SAP Notes or the official SAP documentation for any updates or known issues related to this error message.
  Consulting with SAP Support: If the problem persists after following the above steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.
  
  By ensuring that all mandatory fields, including the template description, are filled out correctly, you should be able to resolve the CRM_ACTIVITY_I005 error.