How To Fix CRM_ACTIVITY_H212 - Assignment of transaction type &1 to activity category &2 is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_H - Output for Administration Header

• Message number: 212

• Message text: Assignment of transaction type &1 to activity category &2 is missing

What causes this issue?

Activity category &V2& is a default value for transaction type &V1&.
This assignment is missing.

System Response

It was not possible to save data.

How to fix this error?

Assign activity category &V2& to transaction type &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_H212 - Assignment of transaction type &1 to activity category &2 is missing ?

  The SAP error message CRM_ACTIVITY_H212 indicates that there is a missing assignment of a transaction type to an activity category in the SAP CRM system. This error typically arises when you are trying to create or process an activity (like a phone call, meeting, etc.) and the system cannot find the necessary configuration linking the transaction type to the activity category.
  Cause:
  
  Missing Configuration: The primary cause of this error is that the transaction type you are trying to use has not been assigned to the specified activity category in the system configuration.
  Incorrect Transaction Type: The transaction type being used may not be valid for the activity category you are trying to work with.
  Custom Development: If there have been custom developments or changes in the system, it might have led to the removal or alteration of the necessary assignments.
  
  Solution:
  To resolve this error, you need to ensure that the transaction type is correctly assigned to the activity category. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to SPRO (SAP Project Reference Object) > SAP Reference IMG.
  
  
  
  Find the Relevant Configuration:
  
  Go to Customer Relationship Management > Basic Functions > Activity Management > Define Activity Categories.
  Here, you can find the activity categories and their configurations.
  
  
  
  Assign Transaction Types:
  
  Look for the option to assign transaction types to activity categories. This is usually found under Define Transaction Types for Activities.
  Ensure that the transaction type you are using is assigned to the relevant activity category.
  
  
  
  Check for Customizations:
  
  If your organization has custom transaction types or activity categories, ensure that they are correctly configured and assigned.
  
  
  
  Testing:
  
  After making the necessary assignments, test the activity creation or processing again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Types: These are used to categorize different types of activities in SAP CRM. Each transaction type can have specific settings and behaviors.
  Activity Categories: These define the nature of the activities (e.g., phone calls, meetings, tasks) and can have different attributes and settings.
  Authorization: Ensure that you have the necessary authorizations to make changes in the configuration settings.
  
  If the issue persists after checking the configuration, it may be beneficial to consult with your SAP Basis or CRM functional team for further investigation, as there may be additional underlying issues or customizations affecting the behavior.